Registration & Policies
How to register
By clicking “register now” on a class or workshop page you will start the online registration process.
Tips for Registering Online
Tips for using our online class registration system
- Before registering for classes through our class registration system, Activenet, please create an online account.
- You do not need to be a member to create an account, but if you purchase a membership before registering, you will receive your 10% membership discount.
Register through our front desk
Our front desk hours are from Tuesday – Saturday, 10 am – 5 pm and Sunday, noon – 5 pm
- Register in person using a major credit card, cash or check (payable to the Richmond Art Center).
- Register by phone at 510.620.6772 and use a major credit card. If we miss your call, please leave a message and we’ll call you back.
Discounts on Classes & Workshops
Richmond residents and City of Richmond employees receive 10% off the listed price. Richmond Art Center members also receive 10% off. Discounts can be combined. Your membership must be up-to-date to receive the member discount.
Needs-based scholarships are available for kids, teens and adults. Applications are available online or at our front desk. Learn more.
Spaces are allotted based on availability at the time of payment. Your registration in a class is not guaranteed until your payment is received.
Once an instructor’s maximum enrollment is reached, names will be placed on a waiting list and students will be notified if an opening occurs. Waitlisted students will be notified in order received and based on their interest in full class or half class registration. You cannot add yourself to the waiting list while registering online — you must do so over the phone or in person.
Per-day drop-ins of $30 are allowed in some adult classes with the consent of the instructor or where noted in the description. Students may drop in ONLY three times before they are required to purchase a half or full class unless otherwise noted.
Classes are not refunded or prorated due to failure to attend, planned absences, minor illnesses or vacations.
If a class is cancelled by the Richmond Art Center, your fees will be refunded in full.
We will contact you via email and phone and offer you the chance to transfer into another class or receive a full refund for the class amount. Please allow 2 – 4 weeks for classes that were paid for with check or cash.
If you drop a class:
- At least 4 business days before the class starts, you will receive 100% refund.
- Within 72 hours of the first day of class, but do not attend the first class, we will issue you a 75% refund.
- After the first class, we will issue a 50% refund.
No refunds issued after the second class; classes are not refunded due to failure to attend.
You can receive a full refund credited to your Richmond Art Center account and good for another class or credited in full back to your credit card. If you paid with check or cash, please allow 2 – 4 weeks for us to process a refund.
Feedback is very important to us. Please take a couple of minutes to complete this form to let us know the reason you are dropping your class and help us learn about the best time to contact you if necessary. If you need urgent attention, please call our Studio program office.
If you receive a scholarship to attend a class and choose not to attend the class, the scholarship is not transferrable but you are welcome to apply again. Please let us know as soon as you can if you will not be using the scholarship so we can reallocate the funds to someone else.
We encourage you to register at least one week prior to the start date, since minimum enrollment must be met for classes to be held. When enrollment is below minimum five days prior to the first day of class, the class may be cancelled. We will make every effort to contact registered students in a timely manner if cancellation occurs. Your fee can be applied to another class or refunded in full.