Policies

Question? Please call 510.620.6772 or email admin@richmondartcenter.org.

Class and Workshop Policies
Privacy
Theft
Terms of Service

Class and Workshop Policies

Discounts on Classes & Workshops

All of our memberships include a 10% discount for all in-person classes. Members discounts for online classes are not offered. To receive your 10% off, please use the provided coupon code during checkout.

Residents of Richmond are eligible for a complimentary base level membership, called the “Community” level. Please contact our Front Desk to receive this complimentary membership.

New Student Discount: We periodically offer discounts codes for new students. New student discount codes can only be used once per student. Classes are available until full. Not applicable to workshops.

Enrollment

Spaces are allotted based on availability at the time of payment. Your registration in a class is not guaranteed until your payment is received.

Wait Lists

Once an instructor’s maximum enrollment is reached, names will be placed on a waiting list and students will be notified if an opening occurs. Waitlisted students will be notified in order received and based on their interest in full class registration.

Refunds

Cancellations: When class/workshop enrollment is below the minimum three days prior to the first day of class, the class may be cancelled. If there is a cancellation, we will contact registered students at least 2 days before the start of the class/workshop by email or by phone.

We will offer students the option to transfer into another class or receive a full refund for the amount paid.

Classes are not refunded due to failure to attend class, planned absences, minor illnesses, or vacations.

If you drop a class:

If you drop a class at least 7 days before it starts, you will receive a 100% refund minus a $20 administrative fee.
If you drop a class between 6 days to 1 day before it starts, there are no refunds. At this point students may receive a class credit if Richmond Art Center is able to replace your seat with another student before the start of class. If this is not possible, crediting will not be offered.
If you drop a class on or after the class start date, no refunds or credits are possible.

If paid by credit card, your credit card account will be refunded within three days. If you paid with check or cash, please allow two weeks for us to process a check.

Transfers:

If you transfer to from one class to another class of equal value or more, there is no administrative fee. Otherwise an admin fee will be charged for transfers.

Special Circumstances

Feedback is very important to us. Please let us know the reason you are dropping your class and the best time to contact you, if necessary. Email education@richmondartcenter.org or call the front desk at 510-620-6772.

Scholarships

If you receive a scholarship to attend a class and choose not to attend the class, the scholarship is not transferable. You are welcome to apply again, however failure to communicate at least 2 weeks before the class start date will result in the inability to apply for a scholarship the following quarter. Please let us know as soon as you can if you will not be using the scholarship so we can reallocate the funds to someone else.

Privacy

Information We Collect: We collect personal details (e.g., name, email, address) when you register for events or classes, and payment information for transactions. We also gather data on how you use our website.

How We Use Your Information: We use your information to process registrations, send updates, and improve our services. We do not sell or rent your personal information.

Data Security: We protect your data but cannot guarantee full security online. All online payment transactions are processed through trusted third-party payment providers, who use secure encryption methods to protect your payment details.

Your Rights: You can update or delete your information anytime by contacting us.

Theft

Richmond Art Center is not responsible for lost, stolen, or damaged personal property. Visitors, students and volunteers are encouraged to keep their belongings secure at all times.

Terms of Service

By using Richmond Art Center’s website website (richmondartcenter.org), you agree to the following:

Content Use: All content is copyrighted. You may view or download it for personal use only. Any other use requires permission.

Prohibited Activities: Do not disrupt, damage, or access the Site without authorization.

Limitation of Liability: The Site is provided “as is,” and we are not liable for any damages from your use of the Site.

Modifications: We may change or discontinue parts of the Site and these terms at any time.

Governing Law: These terms are governed by the laws of California, USA.

Spring Family Day

Saturday, May 17, 2025, 12pm-3pm | Free

Art-making fun… served family style!

Sharing art and creating with the community since 1936.

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